Legal notice

Last updated: May 27, 2026

This Legal Notice provides information about the operator of this website in accordance with applicable transparency and consumer protection laws, including the EU E-Commerce Directive and (where applicable) the German Telemediengesetz (TMG) §5.

1. Company Information

Legal Business Name: Remittons Technologies Co., Limited

Trading Name (DBA): kokoot

Business Type: Private Company Limited by Shares

Registered Office Address:

Remittons Technologies Co., Limited

Room 02, 21/F, Hip Kwan Commercial Building, 38 Pitt Street, Yau Ma Tei, Kowloon, Hong Kong

Yau Ma Tei, Kowloon, Hong Kong

Hong Kong

Operating / Mailing Address (if different from registered office):

2. Contact Information

Email: official@kokoot.com
Phone: +852 6953 8492
Website: https://kokoot.com
Customer Service Hours: Monday-Friday, 09:00 - 18:00 HKT (UTC+8)

3. Authorized Representative

Managing Director / Authorized Representative: Remittons Technologies Co., Limited

Responsible for content (per applicable EU media law): Remittons Technologies Co., Limited, Room 02, 21/F, Hip Kwan Commercial Building, 38 Pitt Street, Yau Ma Tei, Kowloon, Hong Kong

4. Business Registration

Company Registration Number: Available upon written request to official@kokoot.com

Registration Authority: Hong Kong Companies Registry

Date of Incorporation: 2026

5. Tax Information

Tax ID / EIN: Not applicable in Hong Kong (tax filings are made under the registered company name)

VAT / Sales Tax ID (if applicable): Not VAT-registered (Hong Kong does not impose VAT)

6. Regulatory & Industry Information

kokoot operates as a retailer of non-consumable pet supplies and accessories. We are not a veterinary practice, pharmacy, or medical device manufacturer, and we do not require professional industry licensing for our product range.

For details about what we sell and do not sell, please see our Pet Product Safety Disclaimer.

7. Online Dispute Resolution (EU Customers)

The European Commission provides a platform for online dispute resolution (ODR), available at:

https://ec.europa.eu/consumers/odr/

You may also use this platform to submit complaints regarding online purchases.

kokoot is not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board, but we remain committed to resolving customer complaints directly through our customer service team.

For any concerns, please first contact us at official@kokoot.com — we aim to resolve all reasonable disputes within 1–2 business days.

8. Liability for Content

The content of this website has been prepared with care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content. As a service provider, we are responsible for our own content on these pages in accordance with applicable laws. We are not obligated to monitor third-party information transmitted or stored on our platform, nor to investigate circumstances suggesting illegal activity. Obligations to remove or block the use of information under applicable law remain unaffected. Liability in this regard is, however, only possible from the point in time at which a concrete infringement of the law becomes known. Upon becoming aware of such infringements, we will remove this content immediately.

9. Liability for Links

Our website contains links to external third-party websites over which we have no control. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent control of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. Upon becoming aware of legal violations, we will remove such links immediately.

10. Copyright

The content and works on these pages created by the website operator are subject to applicable copyright laws. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. Upon becoming aware of legal violations, we will remove such content immediately.

11. Privacy & Data Protection

For information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

12. Updates

We reserve the right to update this Legal Notice from time to time to reflect changes in our business or applicable law. Updates will be posted on this page with a revised "Last updated" date.